Photography courtesy of Marc Adamus
Here follows the talk I gave last week at the Global Design Forum in London. Last week I went a restored paper mill in a tiny village in the middle of Sweden. I was there (*) to meet a bunch of people who’ve been given a uniquely challenging task: make the bedroom and bathroom products sold globally by a famous home furnishing giant — sustainable.
When I say that their task is “challenging”, think if it this way. I learned from the Flat Pack Wardrobes – or ‘PAX’ – team, that if you were stack one year’s production of their preassembled wardrobes onto flat bed trucks, the line would stretch, nose-to-tail, from Sweden to Beijing. That’s a
lot of wardrobes. And spare a thought for the poor guy in the Beijng car park frantically trying to assemble them all.
These PAX guys are
obsessive in their search for ways to reduce the resources used in their products. It’s cause for celebration, they told me, when someone discovers a laminate that’s a few
milligrammes lighter, per running meter, than the one it replaces. One of the PAX-men explained their missionary zeal: a milligram here, a milligram there – they really add up by the time you reach Beijing.
I heard similar stories from the mirror team, too: they source three million square metres of the stuff a year. So, too, with the bed team, and the mattress team. They’re all are united in their search for lighter, cleaner, products and materials.
It doesn’t stop with the staff in Sweden. The firm requires each of its suppliers to follow a strict code of conduct — and we’re talking hundreds of firms in over 50 countries. 85 auditors carry nearly a thousand inspections every year — most of them unannounced. If a supplier does not conform – even a big one — they’re out.
The company’s products are only part of the story. Every new store, office, distribution centre, or factory, that the company opens, is located, equipped and operated to be the most sustainable facility of its kind,
in the world, at that point in time. 150 of the firms’s megastores will soon be powered by solar panels. Every cup of
coffee served in every store is certified organic.
This company-wide effort has been accelerating for
20 years. They’ve taken the lead out of the mirror glass. They’ve removed the chromium from table legs. They’ve taken toxins out of the paint. They’ve replaced the PVC in wallpapers. No more formaldehyde is used in its textiles. The paper in their catalogue is now chlorine-free. They’ve even taken
volume out of the
mattresses for goodness sake; (they roll them up, to economize on shipping). We’re talking hundreds,
thousands of improvements. They’re all recorded on the company’s ‘list without end’.
But there’s just one thing they have
not done — and that’s
take the keys out of those flat bed trucks. Quite the contrary. The company, which is already huge, is on course to
double in size by 2020. The number of customers visiting their giant sheds will increase from from 650 million a year, now, to
1.5 billion a year.
Growth on such a scale is hard to visualize. That line of trucks, stretching all the way to Beijing? By 2020, the line will be twice as long
again as it is now. The return line will arrived back to Sweden again. The trucks will be double-parked all over Stockholm. And that’s just the wardrobes.
The senior manager bearing this news put this growth into context for her colleagues.“With this growth we’ll achieve the economies of scale needed to reduce costs” she explained; “we want our products to be available to the many, not just the few”. Growth is needed above all, the manager explained, “to finance the sustainability improvements we all want to make”.
Now there’s a problem with this narrative, and it’s best explained if I talk about wood. The company sells 100 million pieces of furniture every year; it’s thought to be the third largest user of wood in the world. It takes the sustainability of its supplies very seriously. By 2017, it has promised,
half of all the the wood it uses — up from 17 percent now
— will either be recycled, or come from forests that are responsibly managed and avoid the excessive use of chemicals and of water.
Wow. 50%.That‘s a vast increase in the percentage of responsible wood in the company’s resource flows. But it begs the question: what about the
second half of all that wood? As the company doubles in size, that second pile of wood — the
un-certified half, the unreliably-sourced-at-best half — will soon be twice as big as all the wood that’s used today. The impact on forests, of one
company’s ravenous hunger for resources, will be devastating.
Together with similar teams in most of the world’s major companies, the committed and gifted people I met last week in Sweden have to live with an awful dilemma. However hard they work, however many innovations they come up with, the negative net impact of their firm’s activities, on the world’s living systems, will be greater in ten years event than it is today.
And all because of compound growth.
This chilling prospect is not the fault of wicked owners. This company has healthy trees almost literally in its blood. Its founder grew up on a farm surrounded by trees. He was born in the same village as Carolus Linnaeus, the father of modern botany. His company’s products are named after the lakes, rivers, and bays he knew as a boy.
There’s no way that this man, or the people who work for him, would
mindfully do harm to the land they love. The only explanation is that thoughts, deeds, and experiences have become disconnected on a company-wide scale.
Standing outside that old factory, I tried to imagine myself in the founder’s shoes. How would I react when told of protests that my company was clear-cutting old growth forests in Russia? What would I feel about complaints that rare species of lichens, mosses and other plants were being endangered by my company’s activities?
The founder’s first reaction, I surmised, would probably be indignation. He would be indignant at the complainers’ ignorance of all the work done
— over 20 years
— to make their products greener. Indignant, too, that the immense effort needed to put certification procedures in place was not being acknowledged.
The founder’s second reaction, I guessed, would be a nagging suspicion that these problems were probably real. The founder would probably reflect that a certification process on its own
— in the far-way interior of a dysfunctional state
— was unlikely to be effective when so much money was at stake for so many people.
And then? What wood the founder think then?
At this point, I made a mental wish
— that that the founder would get angry
— angry that the company he had built seemed to have taken on a baleful life of its own. I wished that he would say: Enough! Stop the cutting! We’re going to find another way!
That other way would not be all that hard. No need to fire people. No need to hire consultants. No lectures. No training. One simple step would be effective: Give everyone in the company the opportunity to spend time quietly in an old-growth forest. Allow them to experience the natural energy of a living system that has evolved over many human lifetimes. Leave them to discover the diversity of species, and the wide variety of vegetation on the ground. Ponder the slow decomposition of dead wood, and let the realization dawn that
dead wood is the life of the forest. Very lightly, one would help people learn about forestry practices that restore ecological diversity; to respect nature’s timeframe; to experience directly, as does the forest, a connection with the land. Reconnected with the lived reality of the earth’s ecological systems, and its non-industrial time frames, the very idea of destroying the earth in the interests of the economy would become — literally — inconceivable.
(*) I was invited and paid to speak at the seminar in Sweden.
Comments [8]
Thanks for this well-written glimpse inside a slice of this booming furniture business and for shining a light on how soon their problems/challenges will be twice as daunting. Wow, the phenomenon of doing your very,very best only to find yourself "less behind" the problem than if you did anything less; that's gotta be stressful from one altitude of consideration but also adrenaline-rushingly mad progress from a day-to-day point of view.
Your suggestion to have employees spend time in an old forest and directly experience that which they are otherwise decimating is brilliantly elegant. Nature needs to be presented as more than a destination or a distinct system that we're independent of. Imagine these employees, armed with such a revelation, passing that knowledge and those values on to friends and children... every little bit that we can do to hold back an economic and biological disaster buys time for new and more sustainable thinking to come to the fore.
09.26.12
02:33
http://www.windhorsefarm.org/media/files/Enrichment_Forestry.pdf
09.29.12
04:49
The problem facing this company, seems to be not so much their lack of 100% sustainable products, but the over-looming problem of population growth. 100% recycled furniture can serve the same purpose as true wooden furniture the majority of the time, but real wood will always be in demand, at least aesthetically, and at the rate we're growing, trees can't keep up. How do we solve this? Real wood provides something aesthetically that nothing else can, and people will, in my opinion, always want this in some form or another.
09.30.12
06:28
10.01.12
11:18
Couldn't agree more regarding the disbanding of the centralized manufacturing, total waste of resources. Why not just dump the initial money into spreading out and reap the benefits over time? For both the environment and the company, financially.
10.02.12
07:41
the hole of the chain needs to be looked at. The company is not growth because that is all it wants to do. It is satisfying a demand.
educating the purchaser, user and disposer of the product has to be higher on the list.
When the demand is slowed, the pressure on forestry will change. we are all part of the change.
it is, however, beneficial that a company with aspirations is a market leader in volume produced and consumed.
10.03.12
01:44
I think this is a great company and will get even greater as time goes by because it did finally realize a better way and is doing something about how they impact the world.
Is there any company who really gave a damn about the environment til all the green nut-jobs got their back up and grew a set?
Are they really making a change, or changing the way they word their propaganda? Your guess will have as much value as mine unless you were to really care and investigate the company thoroughly.
Put out the word that your "Green" and people flock to your door, it is all marketing. I wouldn't doubt but this guy got paid to write this article.
10.20.12
03:11
At one time, a product like a wardrobe was built for the ages. Like many products - whether an iron skillet, a plow, a lamp, or what have you - you bought it exactly once. It lasted. Perhaps you even handed it down. There was even a word for the really special stuff: heirloom.
Like the proposed trip to the forest, this is low-hanging fruit. We know how to make things that last - no exotic technological advances are required.
This is not a proclamation that IKEA has no durable products. As much as I like their attitude and products, I just don't see IKEA barreling toward durability with the same enthusiasm as they are barreling toward efficiency. It would raise the price of all products, reduce obsolescence, and maybe shorten the line to Beijing a bit more than their balance sheet could stomach, I'll wager. But this IS part of the equation, right?
11.07.12
09:30